![]() So, in what ways can you leverage the power of Instagram chatbots? Let’s see! They can promote and directly sell from this platform. Instagram has hidden potential and AI chatbots are the tool to use the potential and take your brand to the next level.ĭ2C brands are transforming their shopping experience with messaging channels like Instagram. What Can Instagram Chatbots Do for you? Luckily, you don’t have to set up a separate Facebook chatbot for this. So, your Instagram chatbot can automatically send a request to your customer about leaving their feedback on the brand’s Facebook page. ![]() But Instagram shopping does not have a feedback tab yet. Your Instagram bot can also collect customer feedback. All you need to do is set up the queries in a way that the bot can analyze and use to respond to the prospect. Your Instagram chatbot can show them the collection of blue dresses and also offer discounts on specific designs. Take for example, a prospect asks about a blue dress. That means with Instagram chatbots you can amp up your efficiency and accelerate purchases.Īlong with taking orders, Instagram bots can also offer personalized recommendations to customers based on what they have asked during DM conversations. Instagram message bots can take orders from customers directly within a DM or direct message conversation. While we know that Instagram chatbots can easily manage repetitive customer queries, now bots can also take orders from customers. You can also set up a gratitude message like ‘thank you for your support’, add a gif or image and send it as a response to the stories. With the latest Instagram bots, you can choose the reaction that is supposed to trigger a chatbot response. So, to avoid forever unread messages in your Instagram inbox, get an Instagram bot to respond to the reactions on IG Stories. When followers respond to your IG stories, responding to them helps in building a connection with the audience. And we do accept that responding to people is a time-consuming task, especially when you have many followers.īut, no matter how time-consuming the process is let’s not forget that interacting is important. Taking out time to respond to IG stories can be difficult. When you are a business, there’s so much to do - engaging potential customers, planning strategies, lead generation, inventory tracking and whatnot. Your Instagram bots can manage multiple real-time conversations with customers while your support agents look into other complex matters. ![]() This is exactly where FAQ Instagram chatbots can take charge. Not finding the ideal solution in such situations might lead to a lot of unread messages piling up. Also, 45.8% of people prefer to contact a business through messages rather than email.īut at times it becomes difficult for your support agents to provide excellent customer service all the time. Let’s have a look at the most popular Instagram chatbots.ĥ1% of people say that they want a business to be available 24/7. And this can be possible with an Instagram bot. Your brand’s Instagram profile can be transformed into a sales machine, if you set your sail right.īesides cross-selling and up-selling, you must focus on responding to FAQs instantly, engaging the audience at the right time to ensure success. Hence, you must think about investing in an Instagram message bot. Instagram bots can half the burden on your support agents. So, it makes the process of customer query handling a lot easier. With Instagram bots, you can build up automated responses that will instantly pop when customers throw a query. And just after your business hours, you receive an Instagram DM from a customer asking about their order status. They are super smart and helpful when it comes to providing quick responses, and engaging customers with the brand.įor example, your support agents are not available out of business hours. So, if we give you a general idea, an Instagram bot is for providing automated responses to customers instantly. As a result, you get the golden chance to boost your sales. With an Instagram bot, you get several opportunities to deliver the right customer experience. They can strike conversations, assist them, and engage them for more information too. Each time you receive a ping from customers, your Instagram chatbot can respond to them. ![]() That’s what an Instagram bot can do for you. Wouldn’t it be great if people can message you at anytime of the day and get their queries resolved? Having chatbots on Instagram is going to make your work easier. Also, among Instagrammers you will find Gen-Z and millennials. ![]()
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